Agreement to Terms
Welcome to Quick Trash. These Terms of Service ("Terms") govern your access to and use of the Quick Trash mobile application, website, and services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
Eligibility
You must be at least 18 years old and capable of forming a binding contract to use Quick Trash. By using our Services, you represent and warrant that you meet these eligibility requirements.
Account Registration
To use Quick Trash, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Ensuring your account information remains current and accurate
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.
Services Overview
Quick Trash is a technology platform that connects customers with independent contractors who provide trash and junk removal services. Quick Trash does not directly provide trash removal services and is not a waste management company.
Service Availability
- Services are subject to availability in your area
- Service hours and response times may vary
- We do not guarantee that services will be available at all times or locations
- We reserve the right to refuse service for any reason
Contractor Relationship
All service providers using the Quick Trash platform are independent contractors, not employees of Quick Trash. Quick Trash is not responsible for the actions, quality of work, or conduct of independent contractors.
Requesting Services
Order Placement
When you request a pickup through the app, you agree to:
- Provide accurate information about the items for pickup
- Ensure items are ready and accessible at the designated location
- Only request pickup of acceptable items as outlined in our Services page
- Pay the agreed-upon price for services rendered
Prohibited Items
You may NOT request pickup of the following items:
- Hazardous materials (chemicals, paint, asbestos, pesticides, etc.)
- Medical waste or biohazards
- Flammable or explosive materials
- Radioactive materials
- Weapons or ammunition
- Any items prohibited by local, state, or federal law
Requesting pickup of prohibited items may result in immediate cancellation of service, additional fees, and account termination. You may also be liable for any damages or legal consequences resulting from the attempted disposal of prohibited items.
Cancellation Policy
- You may cancel a service request up to 30 minutes before the scheduled pickup time without penalty
- Cancellations made less than 30 minutes before pickup may be subject to a cancellation fee
- No-shows or inaccessible locations may result in the full service charge
Pricing and Payment
Service Fees
- Prices are provided upfront in the app before you confirm your order
- Prices are based on estimated load size and may be adjusted if actual load differs significantly
- All prices include service fees, disposal fees, and applicable taxes
- We reserve the right to change our pricing at any time
Payment Methods
Payment must be made through the app using a valid payment method. By providing payment information, you authorize Quick Trash to charge your payment method for all services rendered.
Additional Charges
You may incur additional charges for:
- Items that exceed the originally estimated size or quantity
- Difficulty accessing the pickup location
- Special handling requirements
- Late cancellations or no-shows
Refunds and Disputes
If you believe you were charged incorrectly or are dissatisfied with the service, please contact customer support within 48 hours. We will review your claim and issue refunds or adjustments at our discretion.
User Conduct
You agree NOT to:
- Use the Services for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Harass, abuse, or harm contractors or other users
- Provide false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Services
- Use automated systems or bots to access the Services
- Resell or commercially exploit the Services without permission
- Reverse engineer or copy any part of our technology
Violation of these terms may result in immediate termination of your account and legal action.
Intellectual Property
All content, features, and functionality of the Quick Trash Services, including but not limited to text, graphics, logos, images, software, and trademarks, are the exclusive property of Quick Trash and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or exploit any part of the Services without our express written permission.
Disclaimers and Limitation of Liability
Service Disclaimer
QUICK TRASH PROVIDES THE SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING BUT NOT LIMITED TO:
- The quality, safety, or timeliness of services provided by contractors
- The availability or reliability of the app or platform
- The accuracy of information provided by contractors or users
- That the Services will be uninterrupted or error-free
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUICK TRASH SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from the conduct of contractors or other users
- Damages exceeding the amount you paid for services in the past 12 months
Property Damage
While contractors will take reasonable care during pickup, Quick Trash is not liable for any property damage that occurs during service. We recommend removing valuables and securing fragile items before contractor arrival.
Indemnification
You agree to indemnify, defend, and hold harmless Quick Trash, its officers, directors, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any laws or regulations
- Your violation of the rights of any third party
- Items you provide for pickup, including prohibited or hazardous items
Dispute Resolution
Informal Resolution
If you have a dispute with Quick Trash, you agree to first contact customer support to attempt to resolve the issue informally.
Arbitration Agreement
If we cannot resolve the dispute informally, you agree that any claims or disputes will be resolved through binding arbitration rather than in court, except for claims that may be brought in small claims court.
Arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association. The arbitrator's decision will be final and binding.
Class Action Waiver
You agree that any arbitration or legal proceeding will be conducted on an individual basis only, and not as a class action, consolidated action, or representative action.
Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause or notice, for any reason including but not limited to:
- Violation of these Terms
- Suspected fraud or illegal activity
- Unpaid fees or chargebacks
- Abusive behavior toward contractors or staff
Upon termination, your right to use the Services will immediately cease. Sections of these Terms that by their nature should survive termination will remain in effect.
Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the app and updating the "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Quick Trash regarding the Services and supersede any prior agreements.
Contact Information
If you have any questions about these Terms, please contact us:
Quick Trash
Email: legal@quicktrash.com
Support: support@quicktrash.com
Phone: 1-800-555-1234
By using Quick Trash, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.